xbox
My Xbox is Broken: Part 3
Filed in archive Hardware by Richard on April 12, 2007
My Xbox is Broken: Part 3
All is well again in my videogaming life: Microsoft sent me a new 360 (a refurb, I assume, though it seems to be in great condition). It came a lot faster than I expected, too -- in about five days (the customer service rep on the phone said that it would be 10-14 days.) Here's an excerpt from the letter they sent with the unit:
Dear Xbox Customer,

So that you may get back to playing and enjoying your Xbox quicker, we have replaced your Xbox console with a replacement unit.

Please accept our apologies for the inconvenience you have experienced by having to send your Xbox 360 in for repair.

Please accept this complimentary one month Xbox Live membership card as a gesture of our appreciation of you.
While I would have preferred my console didn't break in the first place, all-in-all the experience was pretty painless. They paid for shipping both ways (and provided a box to mail my unit in), the turnaround time was reasonable, and I got a free month of Xbox Live to make up for the time lost. Not bad.

Related Entries:

Permalink: My Xbox is Broken: Part 3
Tags: red+lights  broken+360  customer+support  xbox  2007  xbox+broken  broken+part  april+2007 
Trackback: http://publish.creative-weblogging.com/publish/mt-tb.pl/63093
img Addthis img Ask img Blinklist img del.icio.us img Digg img Fark img Facebook img Google img Lycos img Ma.gnolia Add this page to Mister Wong Mr Wong img Netscape img Netvousz img Newsvine img Reddit img StumbleUpon img Slashdot img Tailrank img Technorati img Wink img Yahoo

Vote for My Xbox is Broken: Part 3:

  • Currently 9.25/10
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
Rating: 9.25 out of 4 vote(s) cast.
Subscribe
Share It
RSSrss
See all blog subscribe options
Google google
What is RSS?
Yahoo! yahoo
Addthis Subscribe using any feed reader!
Bloglines Bloglines
Newsletter

TwitterFollow us on Twitter!