Whole Network Extras Hacks Hardware Rumors Video Xbox 360 Xbox Live

 

My Xbox is Broken: Part 3

Filed in archive Hardware by Richard on April 12, 2007

My Xbox is Broken: Part 3
All is well again in my videogaming life: Microsoft sent me a new 360 (a refurb, I assume, though it seems to be in great condition). It came a lot faster than I expected, too -- in about five days (the customer service rep on the phone said that it would be 10-14 days.) Here's an excerpt from the letter they sent with the unitlinks:
Dear Xbox Customer,

So that you may get back to playing and enjoying your Xbox quicker, we have replaced your Xbox console with a replacement unit.

Please accept our apologies for the inconvenience you have experienced by having to send your Xbox 360 in for repair.

Please accept this complimentary one month Xbox Live membership card as a gesture of our appreciation of you.
While I would have preferred my console didn't break in the first place, all-in-all the experience was pretty painless. They paid for shipping both ways (and provided a box to mail my unit in), the turnaround time was reasonable, and I got a free month of Xbox Live to make up for the time lost. Not bad.






Permalink: My Xbox is Broken: Part 3
Tags: red+lights  broken+360  customer+support  xbox  2007  xbox+broken  broken+part  april+2007 

Trackback: http://www.creative-weblogging.com/cgi-bin/mt-tb.pl/63093

Related Entries:

Sell your broken iPod - 25 February 2006

My Xbox is Broken: Part 1 - 24 March 2007

My Xbox is Broken: Part 2 - 27 March 2007

Justin Lowe's 11 Broken 360s - 28 June 2007





RSSrss   | See all blog subscribe options
Google google   |   What is RSS?
Yahoo! yahoo
Addthis Subscribe using any feed reader!
Bloglines Bloglines
Newsletter
Grouptivity

Use the search to look for other interesting posts



 
  • Advertise with us

  • Learn more about our advertising options or email advertising - at - creative-weblogging.com or give us a call at +1 (650) 331 4900.
  • Marketplace



  • Testimonials

  • 'Awesome side - gamers are welcome ;-)'


  • Other blogs in the same channel in the Creative Weblogging Network







 

Tagcloud: Accessories Console Wars Deals Demo Extras Features Games Hacks Hardware Interview Japan Marketplace Mod News Peripherals Previews Quasi-Review Quickies Random Release Reviews Rumors Unrelated Venting Video XBLA Xbox Xbox 360 Xbox Live